Q. How do purchase my order on the site?

To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?
Mybabyboss.com offers various kind of Payment Methods as shown below :-
1. ipay88
Credit card (Visa or Mastercard / American Express / Paypal Funds) , online bank transfer via FPX

2. Invoice / Cheque / Offline Bank Transfer

Bank : Maybank Berhad
Bank Account : My Baby Boss Plt
Account Name : 5168 1700 6766

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : mybabyboss.shop@gmail.com

Note: Your purchased products will not be delivered until we have this confirmation.

Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at mybabyboss.shop@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.

Q. What is the product's transaction currency?
All products transaction currency will be done in MYR (Ringgit Malaysia)

Q. Are these products ready stock?
Yes, unless it is stated pre-order or out-of-stock


Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 4 days


Q. What is the delivery option I have?
We use courier services and pgeon option is also available.


Q. Is the price inclusive of postage?
No, the price is not inclusive of postage, postage will be calculate while checkout.


Q. What is the rate of courier service base on?
The rate at our website is based on weight. We have all product weight recorded in the system, the total weight is calculated automatically by system from individual weight of each product. We use Posljau rate as our standard. 


Q. Is the photo published are actual product?
Yes, it is actual product, 90% close to actual product, but color may vary due to different lighting setup or screen display.


Q. Can I exchange if I bought wrong size?
Yes, you can, but you would have to send the product back to us, and pay for the shipping cost for sending the exchanged product. 


Q. Within how many days shall I made payment after order?
Please make payment (if you choose bank transfer) within 48 hours, or your order wil be automatically cancel. 


Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to mybabyboss.shop@gmail.com for us to clear your doubts.


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